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Arundel Lodge, Inc. logo
Arundel Lodge, Inc.

Posted 4 months ago

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OMHC Administrative Assistant/ Customer Service

Edgewater, MDOn-siteFull-time

AI Summary

Provides front-desk customer service and administrative support for an outpatient mental health clinic, greeting patients, processing referrals, collecting co-pays, and managing scheduling and caseload tracking.

About this role

Job Description
Arundel Lodge, Inc is non profit organization that works toward a world where behavioral health disorders are not a limit to achieving a meaningful life in the community. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.
  • The primary responsibilities for the Customer Service position are:
  • Greet guests/patients Process referrals of OMHC services Collect personal information for new patients and input data into Credible Scheduling (in person at desk and via telephone) Collect co-pays for services Answer phones, check voicemails on clinic line Assume other administrative duties as needed Assist clinic staff with tracking clients/caseloads Assist clinic staff with tracking client caseloads, and other admin duties. Position is eligible for health. dental, vision, paid time off, sick leave, and holidays

    • Skills

    Administrative DutiesCo-pay CollectionCredible SchedulingData EntryPatient IntakePhone SupportReferral ProcessingVoicemail Management

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