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Online Chat Support
AI Summary
Provides customer support through online chat, responding to inquiries, resolving basic concerns, and escalating complex issues.
About this role
Online Chat Support
INSPYR Solutions is a technology and staffing solutions company that connects skilled professionals with career opportunities across a range of industries. The company supports organizations with talent acquisition, workforce solutions, and specialized staffing services while helping professionals find flexible career opportunities.
Online Chat Representative
We are seeking a friendly and reliable Online Chat Representative to provide customer support through online chat. The ideal candidate will respond to customer inquiries, provide accurate information, resolve basic concerns, and ensure a positive customer experience.
Responsibilities
Respond to customer questions through online chat.
Provide clear and helpful information.
Assist with basic account and service inquiries.
Document customer interactions accurately.
Escalate complex issues when necessary.
Maintain a professional and friendly tone.
Qualifications
Requirements
Strong written communication skills.
Basic computer and typing skills.
Ability to multitask and stay organized.
Reliable internet connection and a quiet workspace.
Previous customer service experience is helpful but not required.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.