
Posted 1 month ago
Online | Client Services Coordinator
BostonRemote
AI Summary
A detail-oriented Client Services Coordinator provides client support, planning assistance, booking coordination, and customer care via remote work.
About this role
We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.
Responsibilities
Assist clients with general questions, planning support, and coordination of booking details
Provide excellent customer service through email, phone, and messaging
Support clients with organizing trip preferences, dates, and experience options
Help gather information needed for itineraries, reservations, and service selections
Maintain accurate client and booking notes within our systems
Communicate professionally to ensure a smooth, positive travel-related experience
Stay informed about available destinations, suppliers, and service offerings
Support follow-up, confirmations, and administrative tasks
Work collaboratively with the team to ensure client satisfaction
Skills & Qualifications
Strong communication and customer service skills
Ability to work remotely and manage your own schedule
Organized, detail-oriented, and comfortable using online tools
Professional, reliable, and self-motivated
No prior experience required — full training provided
What We Provide
Comprehensive training and ongoing support
Access to online tools, systems, and resources
Flexible remote schedule
One-on-one guidance to help you grow
Supportive team environment
Work Environment
This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.
Skills
Booking Coordination SystemsCustomer Service PlatformsEmailItinerary ManagementOnline ToolsPhoneRemote Collaboration ToolsReservation Software
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.