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Aisles & Abroad

Posted 25 days ago

Open

Online Customer Service Booking Coordinator | Entry-Level

CaliforniaRemote

AI Summary

Coordinates client booking requests and schedules, manages reservation details, and ensures a smooth client experience from initial request through final confirmation.

About this role

Position Overview

We are seeking a reliable and detail-oriented Customer Service Booking Coordinator to support clients with scheduling and reservation needs. This role focuses on managing booking requests, organizing details, and ensuring a smooth and efficient coordination process.

This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a client-focused environment.

Key Responsibilities

  • Coordinate client booking requests, schedules, and reservation details
  • Communicate with clients to gather necessary information and preferences
  • Review and confirm booking details for accuracy and completeness
  • Provide timely updates, confirmations, and follow-ups
  • Maintain organized records of client interactions and bookings
  • Support a seamless experience from initial request through final confirmation

Qualifications:

  • Strong organizational and time management skills
  • Clear and professional communication abilities
  • Ability to work independently in a remote setting
  • Detail-oriented with the ability to manage multiple tasks
  • Comfortable using email, scheduling tools, and online platforms

    • Preferred (Not Required)

  • Experience in customer service, coordination, or administrative support
  • Interest in travel, hospitality, or event-related services

    • What We Offer

  • Flexible remote work environment
  • Step-by-step onboarding and ongoing support
  • Opportunities for growth and advancement based on performance
  • Supportive and collaborative team environment

    • Skills

    Booking ManagementClient CommunicationEmailOnline PlatformsRecord KeepingScheduling Tools

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