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Operational Development Specialist III (Whs SME)

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AI Summary

Operational Development Specialist III (Whs SME) at Stem Xpert implements and optimizes system and work processes for global clients, serves as an escalation point for LSP super users, drives audit programs and issue resolution, and ensures smooth end-to-end operations.

About this role

Operational Development Specialist III (Whs SME)

TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.

• Implement system and work processes to meet internal and external requirements regarding functionality, lead-time and any legal requirements
• Be an escalation point for LSP's super users for IT and process issues towards global process owners and functional managers
• Verify that the generic IT and e2e process is implemented and used. This is done by driving yearly Audit programs. Results is summarized and reported according to defined reporting structure.
• Drive the collection of issues, consolidate issues, and drive issue resolution by developing generic training or new demand definition towards system or process owners
• Set up and secure a smooth operation of the e2e operation, report competence gaps/training requirements towards line managers
• Drive implementations on respectively local sites when it comes to new functionalities/processes

Additional Information

Thanks & Regards.
Manas
Talent Acquisition Executive
Tel : 734-259-2181 Ext:299
Direct : 734-357-8992


Skills

Audit ProgramsE2e ProcessesIssue TrackingIT ProcessLSP OperationsProcess OptimizationSAPSystem Processes

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