Operations Administration

Key Responsibilities

• Provide administrative support to operational teams, ensuring records and documentation are maintained accurately.
• Manage data entry, reporting, and system updates to support business and project activities.
• Assist with the coordination of operational processes and workflows.
• Maintain filing systems, databases, and document registers in line with company requirements.
• Support inventory, equipment, and resource tracking activities where required.
• Handle telephone and email enquiries, directing requests to the appropriate teams.
• Assist with the preparation of reports, meeting documentation, and administrative correspondence.
• Work collaboratively with departments across the business to support operational objectives and service delivery.
• Ensure information is recorded accurately and maintained in line with business procedures.
• Support continuous improvement initiatives aimed at increasing efficiency and effectiveness.

Skills, Knowledge & Expertise

Essential

• Previous experience in an administrative, operations support, or office-based role.
• Strong organisational skills with excellent attention to detail.
• Good communication skills, both written and verbal.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to manage multiple tasks and priorities effectively.
• Strong data entry and record management capabilities.
• Ability to work independently and as part of a wider team.

Desirable

• Experience working within utilities, infrastructure, construction, engineering, or a similar operational environment.
• Bonus if you have experience using business systems, databases, or document management platforms.
• It would be great if you've supported operational or project delivery teams.
• It would be great if you have experience maintaining records, reports, and compliance documentation.
• Knowledge of process improvement and administrative best practice would be advantageous.

Benefits