D
DHL Express
Posted 15 days ago
Operations Agent
HamiltonRemote
AI Summary
Operations Agent responsible for handling inbound/outbound shipments, security scans, and coordination between service centers, airports, and couriers. Ensures proper documentation, reports, and logistics for warehouse and flight operations.
About this role
Operations Agent
Company: DHL Express Location: Hamilton, Type: Remote Category: training, supervisor, code, financial, education, microsoft, management, legal, health, non tech, su
Warehouse & Gateway
- Receipt of material from Couriers, resellers and Point of Sale (POS) to go out to the network.
- Transport of this material between the service center and the airport.
- Receipt of material upon the arrival at the airport
- The loading and off-loading of all outbound material on the international flight. This includes all necessary scans and alerts.
- The release and transport of outbound and inbound material out of the customs bond to the service center.
- The release and transport of relevant WPX out of the courier bond to the service center.
- Completing recovery reports
- Managing flight alerts
- 100% security scan of all outbound shipments, and storing of paperwork.
- Correct storing of all manifest
- Proper management and contact for all shipments to and from surrounding island via commercial uplift.
- COA/BOS report control
- AQCC monitoring
- X-Ray Scanning
High School Diploma or Equivalent (GED)
Valid Driver's License (Truck license)
Police background clearance check and airport security vetting
Must be 21 years old
Excellent customer service skills
Map reading and GPS skills and knowledge of delivery area preferred
Physical Requirements:
Must be able to lift up to seventy (70) lbs occasionally
Must be able to lift forty (40) lbs frequently
Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly
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Skills
24/7 Shift CoordinationAirport Security VettingAQCC MonitoringCargo HandlingCOA/BOS Report ControlCourier And Bond Release ProcessesDelivery Area KnowledgeFlight LogisticsGPS/map-readingManifest ManagementMaterial HandlingPolice Background ClearanceRecord KeepingSecurity ScanningTroubleshooting In TransitWarehouse OperationsX-Ray Scanning
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