Operations Clerk

Overview

Job Title: Operations Clerk - Warehouse – National DCP

Location: Phoenix, AZ

Job Type: Full-time | Shift: Monday-Friday; 3am-11:30am

Take your career to the next level with NDCP!

Overview:Join National DCP, LLC (NDCP) as an Operations Clerk, Warehouse, where you’ll play a key role in supporting our fast-paced distribution operations for Dunkin’ restaurants. The primary function of this position will be to assist warehouse management with inbound receiving and outbound selection. Communicate with employees and over-the-road truck drivers. Maintain spreadsheets, communicate among multiple departments, assist with NDCP’s food safety policies & assist with food safety audits. This is a clerical position with responsibilities including but not limited to computer data entry, relaying work assignments to fellow employees, paperwork accuracy verification, finance-related data entry, mail sorting, and general office work and operational support as needed.

NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.

Why Join NDCP?

• Competitive hourly pay
• Full benefits: medical, dental, vision, 401(k) with match
• Paid time off, paid holidays, and employee discounts
• Room to grow—career advancement across departments

Benefits you can count on:

National DCP offers a robust benefits suite check out our career page for our full list of benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company‑paid life, AD&D, short‑ and long‑term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

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Responsibilities

• Receives incoming calls that may come in during the scheduled shift.
• Create and maintain Microsoft Excel spreadsheets.
• Relay work assignments to employees who are scheduled.
• Process all warehouse manifests to verify the accuracy of orders.
• Research and compile OS&D data. (Over, Short, Damaged)
• Assist with food safety audits and other audits.
• Collection of incoming mail, packages, and consolidation to send to DCP headquarters.
• All customer orders, customer pick-ups, 3rd party deliveries, intercompany deliveries, signed and picked up RAR’s to be collected daily, scanned, and then emailed to Finance.
• General office file maintenance.
• Other finance-related data collection tasks as they arise.
• Other supporting tasks related to all areas of operation are deemed necessary by management.

Qualifications

• High School Diploma or equivalent required
• 1+ years of experience in an office/operation setting
• Strong oral and written communication skills
• Ability to interact well with employees and customers
• PC Literate with advanced-level Excel skills
• Strong attention to detail
• Knowledge of basic Finance data functions

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status

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