Operations Executive

Operations Executive

OneScreen is on a mission to revolutionize collaborative technology and security solutions with a range of hardware and software solutions. As an INC 500 company, we have experienced rapid growth in the last few years and are on the verge of expanding our product lines and exploring opportunities in new markets. 

The ideal candidate will have a multi-dimensional skill-set and work to ensure efficient operations at OneScreen. If you have excellent communication skills and the ability to multitask in a fast-paced environment then this position is for you.

Responsibilities:

• This candidate represents OneScreen internationally and deals with international clientele therefore communication skills are his/her main forte
• Collaborating with operations and logistics team in order to process and fulfill RMAs as per the specified SLA timelines
• Coordinating with customers to schedule pickups and ensure timely deliveries
• Working with warehouse teams to ensure reception and logging of damaged/defective equipment
• Coordinating with warehouse teams to ensure on-hand and physical inventory do not have discrepancies
• Logging and maintaining on-hand inventory records
• Creating and analyzing monthly inventory reports and product defect reports
• Maintaining and building relationship with company’s logistics partners
• Working on the ERP system to maintain inventory records and pull up reports
• Working with logistics partners to file insurance claims
• Maintain relationship with customers’ accounts department to ensure timely issuance of due payments
• Maintain and update customer profiles in ERP system with relevant accounts POCs
• Collaborate with sales and operations teams to investigate and resolve any irregularities in customer invoices/payments
• Collaborate with Accounts Manager to ensure that all customer payments are accounted for and are applied to their relevant invoices
• Review vendor invoices for any ambiguities
• Identify any irregularities in vendor invoices and file claims for their rectification
• Automating and improving the efficiency of operations

Number of Positions: One

Timing: 8 PM - 5 AM Night Shift (Monday - Friday)

Qualifications

Bachelors Degree in Business or Engineering (Fresh graduates are encouraged to apply)

Additional Information

OneScreen offers competitive salaries alongside a flexible work environment, health insurance, OPD support and access to recreation areas. As an Operations Executive at OneScreen, you work in a high-impact role while having global exposure and exciting learning oppurtunites.