
Posted 1 month ago
Operations Executive (Full Remote Working)
Bosnia, Bosnia and HerzegovinaRemote
AI Summary
An operations executive who acts as a brand ambassador, manages client accounts in London, solves operational problems, recruits cleaners, and ensures smooth service delivery in a fast-paced environment.
About this role
We are a tech first cleaning company based in London, and we are looking for a operations executive to grow with us on this huge growth period we are going through for 2023/2024.
Responsibilities
include:
You will be an Operations executive looking after client accounts based in London
- Being a brand ambassador for the company
- You will be accountable to run and look after your accounts to a high level
- Solving problems across your accounts quickly and effciently
- Be able to work in a high fast paced environment and able work under pressure
- Ensuring a smooth delivery of our service and operations across the business
- Recruiting new cleaners (we have great systems in place) where required
Requirements
- Ability to work in a fast paced environment and able to multi task multiple projects
- You will be expected to be a team player and report to the Operations manager
- Able to conduct many phone calls, Whatsapp and emails each day to ensure your clients and cleaners are delivering their workload
- Ability to multi task many pieces of work at one time
- Confident in Microsoft office and Google suite (including Docs, email and calendar)
- Able to verbally speak with cleaners and clients of all levels giving the best customer service all the time, a good level of verbal English will be key.
- Willing to learn new software quickly and effciently
- You must be a person that never gives us and wants to keep going till the job is delivered!
We are looking for problem solvers and NOT people who give up easily! If this is you we'd be delighted to have a video interview with you ASAP.
Thanks for stopping by!
Skills
EmailGoogle CalendarGoogle DocsGoogle SuiteMicrosoft OfficePhone CallsWhatsApp
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