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Posted 26 days ago

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Operations Internship/Praktikum, Stuttgart

StuttgartOn-siteInternship

AI Summary

Build and improve operational processes to support a seamless customer experience and large-scale E-bike refurbishment. Analyze data to find optimization opportunities, design and implement workflows, set up dashboards, and manage Warehouse Technicians to ensure quality and speed of execution.

About this role

The Operations team’s role is to build and improve our processes in order to offer a seamless customer experience. Our goal is to build the most efficient, highest-quality and safest operation at scale, so we can refurbish over 1 million E-bikes in the next 4 years!

Key Responsibilities

  • Analyze, improve and take ownership of key parts of our operational flow, so that our operations get better every day
  • Go deep into our data to find optimization opportunities
  • Design and implement processes to optimize customer experience and financial efficiency
  • Set up tools and dashboards to get an accurate view on operations and ensure data cleanliness
  • Manage and train Warehouse Technicians on the floor to ensure quality and speed of execution
  • Work closely with the rest of the company (Tech, Finance, Marketing) to support fast growth and expansion

Skills, Knowledge & Expertise

  • Strong academic background
  • Proficiency in German and English
  • Great problem solving skills
  • Attention to details and obsession for operational excellence
  • High energy and a willingness to learn and to improve our operations every day!

Benefits

  • You will work with and learn from incredibly talented people who have experienced building and scaling large, fast-growing businesses
  • You will be given as much responsibility as you can take, so that you can learn as fast as possible during your time with us
  • You will see your tangible impact every single day on the ground, and contribute to our mission of making electric mobility accessible to everyone

Skills

Customer Experience OptimizationDashboard DesignData AnalysisData CleanlinessFinancial Efficiency AnalysisOperations ManagementProcess OptimizationWarehouse Management

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