Posted 1 day ago
Operations Manager
AI Summary
Builds and scales the teleoperations team by defining its structure, processes, productivity metrics and shift coverage, while supporting hiring and HR/legal topics. Works across sites, operations and AI research teams.
About this role
Who We Are:
We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us.
Overview:
The role
We’re looking for a hands-on Operations Manager to help our teleoperations team scale. You’ll build the structures, processes, and systems that let the team grow without losing quality or speed. You’ll work closely with site leads, project managers, and AI researchers to understand what the team needs and shape how it develops.
What you’ll do
Build the team’s structure: define roles, responsibilities, and how the team is organized as it grows
Set up processes and ways of working that keep the team productive and running smoothly
Develop ways to measure and analyze team productivity, and use those insights to improve
Work closely with site leads, project managers, and AI researchers to understand their needs and translate them into team setup, profiles, and priorities
Own shift planning and make sure we have the right coverage across sites
Support HR and legal topics such as contracts, working hours, and compliance, together with HR
Oversee the hiring pipeline, from defining profiles through onboarding new team members
What we’re looking for
Experience building or scaling an operational team, for example in logistics, customer operations, field operations, or similar
A structured thinker who enjoys creating order and setting up systems that work
Hands-on mindset; you like to get things done yourself
Good with people and comfortable working with data and spreadsheets
Comfortable working across different teams, from operations to research
Interest in robotics or AI (no technical background needed)
Bonus: experience with shift-based or multi-site teams
What We Offer:
Wellpass (gym membership)
Flexible working hours
Option to work from home when needed
A motivated team and an open corporate culture
Competitive compensation and excellent career development opportunities
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.