Operations Manager - Casa Grande, AZ

THIS POSITION WILL BE A WORKING OPS MANAGER REQUIRED TO ALSO FABRICATE PRODUCTS, TALK TO CUSTOMERS AND RUN A SOLO OFFICE TO START OUT. YOU WOULD BE THE ONLY PERSON IN THE OFFICE/SHOP ON A REGULAR BASIS FOR THE FIRST FEW MONTHS.

Position Purpose:

To oversee and coordinate daily operational activities to ensure efficient workflows, safety compliance, inventory accuracy, and high-quality customer service. The Operations Manager is responsible for optimizing processes, supporting employee performance, and ensuring operational alignment with company objectives.

Goals of Position:

• Ensure efficient and effective daily operations
• Maintain inventory accuracy and operational readiness
• Support safety, compliance, and process adherence
• Improve operational efficiency and workflow performance
• Support cross-department collaboration and communication

Responsibilities:

·Oversee daily operational activities, including warehouse, shop, and logistics functions

·Manage staffing, scheduling, and workflow to meet operational demands

·Ensure compliance with safety regulations, company policies, and procedures

·Monitor inventory levels, receiving, and material flow

·Collaborate with sales, purchasing, and customer service teams to support fulfillment

·Identify operational issues and implement process improvements

·Train, coach, and evaluate operational staff performance

·Address operational challenges and customer-related escalations

·Support audits, reporting, and performance tracking

·Perform other duties as assigned

Major Challenges:

·Balancing operational efficiency with changing business demands

·Managing staffing and workflow in fast-paced environments

·Maintaining safety and compliance standards consistently

·Coordinating multiple departments and priorities

·Identifying and resolving operational bottlenecks

Skills and Qualifications:

·Strong leadership, organizational, and problem-solving skills

·Ability to manage people, processes, and performance

·Knowledge of inventory, logistics, or warehouse operations

·Effective communication and collaboration skills

·Proficiency in Microsoft Office and operational systems

·Ability to prioritize tasks and meet deadlines

Authority:

Act Alone:

• Direct daily operational activities and workflow
• Assign tasks and manage operational staffing
• Address routine operational and customer service issues

Touch Base with Supervisor:

• Discuss staffing needs, workflow challenges, or performance concerns
• Review operational metrics and improvement opportunities
• Aligning operational priorities and goals

Need Approval from Supervisor:

• Approve major process changes or capital expenditure
• Make final hiring or termination decisions
• Implement significant operational or policy changes

Evaluated Quarterly On:

·Work Product & Productivity

·Dependability & Attitude

·Cooperation, Communication & Initiative

·Problem Solving, Trust & Leadership

·Confidentiality & Compliance

Education and Experience:

·Required: High School Diploma or equivalent

·5–8 years of experience in operations, warehouse, or logistics management

·Prior leadership or management experience preferred

Own Your Work. Own Your Future.

At RGA, you're not just working a job-you're investing in your future. As part of our Employee Stock Ownership Plan (ESOP), you earn real equity and get a voice in a company that treats you like a person, not a number. That means when we grow, you grow. Whether you're starting out or looking to advance, this is a place where your work makes a real impact-and where leadership listens.

Why You'll Like It Here:

• Real Ownership - You earn equity. That means real financial growth, not just a paycheck.
• Supportive, Respectful Culture - We treat you like a pro and trust you to do your job-no micromanaging
• Strong Benefits - Medical, dental, vision, 401(k), PTO, vacation, holidays, and stock ownership.
• Career Growth - Learn hands-on skills and move up fast. Many of our managers started on the floor.
• Purposeful Work - What you build here helps keep America running-schools, farms, factories, and more.

You Belong Here If You're:

• Reliable, motivated, and ready to learn
• Proud of your work and your team