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Operations Manager - Mortgage

ChennaiOn-siteFull-time

AI Summary

Manages and coordinates operational activities for assigned functions or regions, leads high-performance teams, ensures quality service and compliance with laws and corporate policies, and participates in improving operational systems and procedures.

About this role

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

  • Directly and through staff,manageandcoordinatesthe operational activities for assigned functionalarea(s)/region(s)

  • Ensuresquality service and effective operations support for all assigned internal and external customers. Leadshigh-performanceteams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees

  • Overseesadherence to corporate policies and procedures andensurescompliance with applicable laws and regulations withinareasof responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units

Basic Qualifications
- Bachelor’s degree, or equivalent work experience

-TypicallyFivetosevenyears oftotalexperienceasOperation Manager

- Three to Five years of relevant experience in an operations Manager or Team Management role

Preferred Skills/Experience

  • Experience in people management,Time management,Data driven decision making, Performance management

  • Thorough knowledge of operational functions, systems, procedures, variousproductsand/or services supported by the assigned area(s)

  • Understanding of applicable Federal and State laws and regulations

  • Thorough knowledge of applicable products, programs, financialanalysis,and related documentationisapplicable

  • Good organizational, managerial and project management skills

  • Well-developed customer relations skills

  • Excellent interpersonal and verbal and written communication skills

  • Excellent supervisory and management skills

  • Ability to manage multiple tasks

WorkMode:5 Days in Office

ShiftTimings:6.00PMto3.00AM

Location:Chennai

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

Skills

ComplianceCustomer RelationsData-driven Decision MakingFinancial AnalysisOperations ManagementOrganizational SkillsPerformance ManagementProject ManagementSupervisory SkillsTeam Management

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