Posted 2 days ago
Operations Manager - Mortgage
AI Summary
Manages and coordinates operational activities for assigned functions or regions, leads high-performance teams, ensures quality service and compliance with laws and corporate policies, and participates in improving operational systems and procedures.
About this role
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Directly and through staff,manageandcoordinatesthe operational activities for assigned functionalarea(s)/region(s)
Ensuresquality service and effective operations support for all assigned internal and external customers. Leadshigh-performanceteams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees
Overseesadherence to corporate policies and procedures andensurescompliance with applicable laws and regulations withinareasof responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
-TypicallyFivetosevenyears oftotalexperienceasOperation Manager
- Three to Five years of relevant experience in an operations Manager or Team Management role
Preferred Skills/Experience
Experience in people management,Time management,Data driven decision making, Performance management
Thorough knowledge of operational functions, systems, procedures, variousproductsand/or services supported by the assigned area(s)
Understanding of applicable Federal and State laws and regulations
Thorough knowledge of applicable products, programs, financialanalysis,and related documentationisapplicable
Good organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal and verbal and written communication skills
Excellent supervisory and management skills
Ability to manage multiple tasks
WorkMode:5 Days in Office
ShiftTimings:6.00PMto3.00AM
Location:Chennai
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
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