Operations Officer - Corporate Accounts (Fixed Term Contract)

Operations Officer - Corporate Accounts (Fixed Term Contract)

As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.

Swissquote Bank Europe is the EU bank of the Swissquote Group (listed on the SIX Swiss Exchange), and has been at the forefront of online investing for 25 years.

Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth.

• Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls
• Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM, and Operators
• Maintain accurate documentation and audit trails as per existing procedures
• Review and update departmental procedures in line with internal policies and regulatory changes
• Identify process improvements and support bank initiatives to achieve strategic objectives
• Handle customer queries and assist with audit-related activities
• Identify and report risk events through appropriate channels

Qualifications

• Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation, and banking privacy and data protection legislation
• Excellent verbal and written English; French and German considered an advantage
• Strong accuracy, attention to detail, and analytical skills
• Organisational skills with a flexible approach to work routines
• Self-motivated team player with strong communication skills

Additional Information

• A chance to work in a high-performing team in a collaborative environment.
• A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
• A great work environment in our offices located at Luxembourg’s Kirchberg financial district.
• Complementary fruit, tea and coffee
• Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more