Operations Project Leader – Social & Manufacturing Audits

Operations Project Leader – Social & Manufacturing Audits

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

We are looking for a dynamic and solution-oriented Operations Project Leader to support the continuous improvement and operational effectiveness of our Audit Operations team. The audit department has been growing at double digits for the past few years.

Your support will be mainly divided into 3 parts:

1. Operations Improvement & Project Management – 60%

• Assess the current Standard Operating Procedures in place and establish a diagnostic to improve productivity, quality, consistency, and cost efficiency.
• Maintain a list of priority projects to be handled along with Audit team management
• Autonomously identify operational pain points, process gaps, and recurring issues, and turn them into structured improvement projects. 
• Act as a bridge between Operations and other departments such as Quality, IT, Sales, Customer Service, and Training to drive effective solutions. 
• Coordinate stakeholders, track implementation progress, and help deploy best practices across Operations teams.

1. Performance Monitoring & Process Control – 30%

• Implement and maintain reporting tools and KPIs to monitor operational performance and support decision-making.
• Analyze data and recurring issues to identify trends, root causes, and corrective actions.
• Track project outcomes and summarize results in a clear and actionable way for management.

1. Field Exposure & Operational Support – 10%

• Provide on-site support for selected audits: becoming trained and performing selected audits in factories. 
• Participate in selected client or operational meetings to gather feedback and support issue resolution when relevant.

Qualifications

YOUR PROFILE

• Bachelor’s or Master’s degree in the field of Engineering, Supply Chain, Business Administration, Operations Management, or a related field.
• Experience in operations, project management, operational excellence, or continuous improvement.
• Strong analytical, problem-solving, and stakeholder management skills, with the ability to work across teams and functions.
• Excellent interpersonal communication skills, willing to travel occasionally and with an interest in fieldwork.
• Fluent in English, a second language is a strong plus.