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Posted 3 days ago

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Operations Representative | Entry-Level

Whiteland, Indiana, United StatesRemoteFull-time

AI Summary

An entry-level Operations Representative coordinates and executes freight shipments, updates tracking in internal systems, communicates with carriers and drivers, and supports carrier sales exposure and rate negotiation.

About this role

Operations Representative | Entry-Level

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Key Responsibilities

  • Freight Operations & Execution

    • Support the coordination and execution of shipments from pickup through delivery

    • Monitor load progress and communicate updates, delays, or issues as needed

    • Assist in resolving service issues quickly and professionally

  • Systems & Process Management

    • Enter and update load details in internal systems (including Transport Pro)

    • Maintain accuracy across customer portals and tracking tools

    • Ensure all shipment documentation is complete and organized

  • Communication & Collaboration

    • Communicate with carriers, drivers, and internal teams to ensure smooth execution

    • Partner with Carrier Sales and Account Management to support customer needs

    • Provide timely, clear updates to all stakeholders

  • Carrier Sales Exposure & Development

    • Learn how to bid on spot freight and understand market pricing

    • Assist in sourcing and vetting carriers to cover loads

    • Gain exposure to rate negotiation and carrier relationship management

    • Develop knowledge of freight lanes, capacity, and market trends

Qualifications

  • High school diploma or equivalent required; associate’s degree preferred

  • Strong attention to detail and organizational skills

  • Ability to multitask in a fast-paced environment

  • Excellent written and verbal communication skills

  • Proficiency in Google Suite and 

  • Strong work ethic, dependability, and team-oriented mindset

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.

Skills

Google SuiteTransport Pro

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