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Posted 1 month ago

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Operations Specialist

New York, NYHybridFull-time

AI Summary

An Operations Specialist at Outlast coordinates global material shipments, manages order fulfillment and logistics, handles documentation, builds carrier relationships, and drives process improvements.

About this role

Company Overview:
Outlast is disrupting the largest market you’ve never heard of. The bulk recyclables industry is a ~$1 trillion industry – yet is largely a technological desert. Outlast is transforming recyclables trade through technology. Our platform enables suppliers and buyers to safely and effortlessly transact their materials at the push of a button. Beyond connecting suppliers and buyers, we also provide global logistics, financing, and quality control. As a company, we are keenly focused on optimizing the customer experience and doing good for the environment by promoting recycling. On the latter, the proof is in the facts: recycling 1 ton of material is the equivalent to reducing the greenhouse gas emissions of more than 7,000 miles in a passenger car. Outlast is poised for explosive growth, completing several rounds of funding and landing contracts that can scale to $100s of millions in revenue.
Opportunity Overview:
As our Operations Specialist, you'll play a key role in managing the flow of millions of dollars of material around the world. This position is highly cross-functional and will work closely with sales, product and engineering, logistics providers, and our customers to build a best-in-class fulfillment process.

What You'll Do:

  • Execute Order Fulfillment: Coordinate the movement of material for sales and purchase orders, ensuring timely pickups and deliveries
  • Manage Shipping Logistics: Arrange trucks, containers, and freight for domestic and export shipments
  • Maintain Documentation: Prepare and organize shipping paperwork with accuracy
  • Build Carrier Relationships: Communicate effectively with carriers and service providers to ensure reliable service
  • Monitor Performance: Track key metrics like pickup delays and identify opportunities for improvement
  • Solve Problems Proactively: Anticipate potential shipping issues and work with the Operations team to develop solutions
  • Support Continuous Improvement: Contribute ideas for reducing costs and increasing efficiency as you learn the business
  • Who You Are:

  • Someone who understands logistics operations requires flexibility and takes ownership of seeing shipments through to completion
  • A detail-oriented professional who doesn't let things slip through the cracks
  • Eager to learn the freight business and develop expertise in scrap metal logistics
  • Comfortable picking up the phone to resolve issues quickly and directly
  • Able to stay organized while managing multiple competing priorities
  • A team player who's coachable and not afraid to ask questions when needed
  • Qualifications:

  • Coachable self-starter with strong attention to detail and a proactive work ethic
  • 1-3 years of experience in tech startups, logistics, and/or operations
  • Basic understanding of shipping documentation and carrier coordination or willingness to learn
  • Strong communication and organizational skills
  • Able to learn new systems quickly
  • Bonus: Familiarity with scrap metal or recyclables logistics
  • Skills

    Carrier CoordinationERP SystemsFreight ManagementGlobal LogisticsLogistics OperationsOperations Process ImprovementOrder FulfillmentScrap Metal LogisticsShipping DocumentationSupply Chain Management

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