
Posted 26 days ago
Operations Support Associate
AI Summary
Provides administrative support to the operations department, tracks route productivity, backs up dispatching, and maintains safety documentation and supplies.
About this role
Position Summary
The Operations Support Associate will be responsible for providing administrative support to the operations department, tracks and reports on route productivity, provides back-up to dispatching, maintaining safety documentation and supplies.
Hiring Range: $24.00 - $29.00 per hour
Key Responsibilities
- Files and maintains office information and ensures adequate supply of critical office and safety supplies.
- Compiles safety records and ensures paperwork and data is continuously up to date.
- Manages daily workflows including outgoing and incoming mail in a timely manner.
- Communicates effectively with drivers, customers, and staff.
- Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
- Assists with the processing of payments and other financial tasks
- Provides occasional coverage of dispatch operations when there is a shortage of personnel.
- Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.
Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required.
Attributes
Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Skills
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Market data for this role
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- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.