Order Entry

Description

GENERAL JOB DESCRIPTION:

The contract furniture industry is fast-paced, complex, and built on relationships that last for decades. As a member of the Order Entry team, you will be responsible for the accurate and timely processing of all new customer orders as well as creation of vendor purchase orders. This not only requires accurate data entry but also a strong aptitude for product knowledge, auditing, and knowledge of production scheduling. Standout Order Entry candidates will be able to communicate quickly and professionally to obtain and share information through multiple means of communication.

MAJOR DUTIES AND RESPONSIBILITIES:

· Accurate and timely entry of customer orders.

· Creation of vendor purchase orders.

· Partner with internal departments to manage orders.

· Auditing sales orders and vendor purchase orders for accuracy.

· Daily communication with customers, dealers and sales reps via email.

· Knowledge of manufacturing processes, including supply chain and scheduling.

· Apply product knowledge for efficient order review.

· Excellent organization and communication skills to ensure commitments are met and issues are resolved.

· Emailing vendor purchase orders and customer acknowledgements/proforma invoices.

· Other related tasks which benefit the customer’s experience and/or order throughput.

Requirements

SKILLS REQUIRED FOR THE JOB:

· Strong attention to detail.

· Ability to manage time and prioritize tasks.

· Excellent multi-tasking ability.

· Motivated self-starter.

· Team player and collaborator.

· Naturally curious lifelong learner.

· Positive attitude/demeanor/high emotional intelligence.

· Active listening/patience/empathy.

· Professional communication, verbal and written.

QUALIFICATIONS FOR THE JOB:

· High School Diploma at minimum.

· 2 year degree preferred.

· Office furniture knowledge a plus.

· Typing threshold of 60 WPM.

· Experience with Microsoft Office Suite.

· ERP experience.