Outbound Technical Support Representative - Part-time
United States - RemoteRemotePart-time
AI Summary
Part-time remote outbound technical support representative helping healthcare customers diagnose and resolve data delivery issues, document steps, and escalate as needed.
About this role
At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high-growth healthcare information technology company with over 3,000 customers using our proven solutions, from procurement to compliance. We automate workflows to save time and boost efficiency. Our user-friendly interfaces and guided workflows reduce tedious manual tasks.
We are seeking part-time Outbound Technical Support Representative for a remote work-from-home role. Interested candidates must live in the United States and be eligible to work for any employer without work visa sponsorship. Work duties will include various projects supporting our Hospital customers. No benefits are offered with this position.
All necessary equipment and training on the software and tools will be provided.
You must be available to work part-time hours during standard EST business hours, with flexibility on the specific hours and days worked.
Representative Job Duties:
Required Skills and Capabilities:
Skills
Active ListeningData Delivery TroubleshootingFind CommandsInternet AccessMeeting EtiquetteMongoDBPythonRemote Customer SupportSaaS ToolsScripting Familiarity
