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Outlet Host/Hostess - HRC Myrtle Beach

Myrtle BeachOn-siteFull-time

AI Summary

Greets and welcomes guests, answers questions, directs visitors, maintains the waiting area, answers phones, and assists servers and managers to ensure guest satisfaction.

About this role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

PRIMARY RESPONSIBILITIES

 Opening doors, where applicable.

 Welcoming and thanking guests.

 Answering questions - accurately and politely.

 Maintaining a clean and organized waiting area.

 Answering the phone.

 Directing guests to areas & restrooms.

 Providing security for co-workers, guests and celebrities.

 Assisting servers, bussers and managers.

 Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.

 Assuring the complete satisfaction of each and every guest.

 Creating memorable experiences.

 Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Skills

Brass PolishingCleaning And SanitationCustomer ServiceFloor MaintenanceGuest RelationsOpening And Closing ProceduresPhone HandlingWaiting Area Management

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