Posted Today
Outlet Supervisor
DohaOn-site
AI Summary
Oversees daily restaurant shift operations, directs front-of-house staff, resolves guest issues, and ensures food safety and service standards.
About this role
The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards.
Key Responsibilities
Shift Management & Customer Service
- Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.
- Resolve customer complaints and service issues with speed and a positive attitude.
- Monitor service speed, food presentation, and table turnover to maintain high standards.
- Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.
Team Leadership & Training
- Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.
- Train new hires on service protocols, menu items, and point-of-sale (POS) systems.
- Provide real-time feedback and coaching to team members during service.
- Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.
Operations & Compliance
- Ensure full compliance with food safety, sanitation, and alcohol service regulations.
- Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.
- Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.
Skills
Alcohol Service RegulationsCash HandlingFood Safety RegulationsInventory ManagementLabor Target ManagementPoint-of-sale (POS) SystemsSanitation StandardsTimecard Management
Explore related jobs
More jobs at Kempinski Hotels
Similar Alcohol Service Regulations jobs
Jobs in Doha
- VTransaction Banking IT Project Manager - OBDXVAM Systems · Doha, Qatar
- VInternational Expansion & Connectivity-Business AnalystVAM Systems · Doha, Qatar
- R
Handyman / PainterRadisson Hotel Group · Doha, Qatar - VTransaction Banking IT Project ManagerVAM Systems · Doha, Qatar
- OSenior Specialist, English Content DevelopmentOgilvy MENA · Doha, Qatar
- RHVAC SupervisorRadisson Hotel Group · Doha, Qatar
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.