Paralegal - UK Law
AI Summary
Paralegal role supporting client onboarding, lead qualification, and direct client communication for UK legal services; acts as first point of contact and guides onboarding.
About this role
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, legal firms, and global organizations across industries such as LegalTech, SaaS, FinTech, and Professional Services.
Unlike traditional outsourcing agencies, we place you directly with a client where you鈥檙e hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing UK-based legal services provider focused on delivering affordable, accessible legal support to individuals and small businesses. Currently in a scale-up phase, the company is expanding its reach to make high-quality legal assistance more widely available across the UK.
Job Summary
We are hiring a Paralegal with strong knowledge of the UK legal system to support client onboarding and lead qualification. This is a unique remote legal support role that combines client-facing communication, lead generation, and onboarding.
You will act as the first point of contact for prospective clients, understanding their legal needs, qualifying them, and guiding them through onboarding into the appropriate services.
Key Responsibilities
- Conduct outbound outreach and follow-ups with prospective clients
- Qualify leads and assess client needs (target: 20+ qualified leads per month)
- Manage inbound and outbound client calls professionally
- Take clear, structured notes on client cases and requirements
- Onboard new clients and guide them through next steps in the process
- Maintain accurate and up-to-date records in CRM systems (e.g. Go High Level)
- Communicate effectively via phone, email, and WhatsApp
- Collaborate with internal teams to ensure smooth client handover
Requirements
- Qualifying law degree (non-negotiable)
- Strong understanding of the UK legal system / common law
- Excellent spoken and written English (clear, professional communication)
- Proven client-facing experience with the ability to confidently manage conversations
- Experience in lead qualification, sales, or client onboarding roles
- Familiarity with CRM systems (e.g. Go High Level)
- Previous exposure to UK legal work or UK-based clients
- Strong note-taking and case documentation skills
- Proficiency in Microsoft Office tools
- Comfortable using WhatsApp and CRM tools for client communication
Benefits
馃挵 Competitive salary: Based on experience and seniority
馃寧 Flexible work environment
鈿栵笍 Work with international legal teams and gain global exposure
馃搱 Long-term career growth in legal operations and compliance
馃殌 Structured onboarding and ongoing training support
馃幆 Performance-based incentives and recognition
