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Part-time Call Center Agent (On-site)

BatangasOn-sitePart-time

AI Summary

Part-time on-site call center agent handling outbound and inbound calls for surveys, lead generation, and customer support, plus CRM data entry and reporting.

About this role

Be part of a passionate team and create opportunities!


PART TIME CALL CENTER AGENT (ON-SITE)


Job Description:

  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned


Qualifications:

  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; students, home makers, and part time workers are welcome to apply


So, why join us?

  • Work set-up: On-site Batangas City
  • Part time (can commit 4 hrs/day)
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • Opportunity for regularization and promotion
  • US and Canadian clients
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday, and Saturday as needed
  • Scholarship program schedule: 8 to 10 days



WE LOOK FORWARD TO MEETING YOU!

Skills

CRM SoftwareData EntryEmail CommunicationGoogle DriveInbound CallingLead GenerationMicrosoft OfficeOutbound CallingReport CreationSales ClosingService Level Agreements

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