
Posted 3 months ago
Part-Time Graveyard Central Dispatcher
Kelowna, CanadaRemotePart-time
AI Summary
Part-time Central Dispatcher for the Graveyard Shift at Mario's Towing Ltd in Kelowna, answering calls and emails, booking tows, coordinating with drivers, and providing customer support.
About this role
Mario's Towing is growing and we are looking to add to our towing family in Kelowna!
We're currently looking for a Part-Time Central Dispatcher for Graveyard Shift to join our team for weekend shifts.
Responsibilities:
- Answering phones, emails
- Working directly with customers to book tows
- Working directly with drivers in all locations, giving call information and clearing
- Maintaining Customer Service with Team Members and Customer's
Requirements:
- Vehicle knowledge an asset.
- Must have computer skills
- Able to work under busy conditions
- Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
- Able to work without supervision.
- Able to work within a team environment
- Strong Multitasker and Positive Attitude
- Strong Organizing Skill
Job Duties:
- Answer incoming customer inquiries
- Offer support and solutions to customers in accordance with the company's customer service policies
Wage: $21-$23.00 per hour
Schedule:
- 8 hour shift
- Graveyard
- Holidays
- Weekend availability
Language:
- English
Skills
Computer SkillsCustomer ServiceEmail ManagementMultitaskingPhone SystemsTime ManagementVehicle Knowledge
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