Partner Success Manager
DüsseldorfOn-siteFull-time
AI Summary
Partner Success Manager responsible for managing top APAC advertiser and agency relationships, analyzing performance data, and coordinating cross-functional programs to drive spend growth and platform adoption.
About this role
About Koddi
We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi’s platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue. We are committed to driving innovation and growth in the commerce media space.
As part of that commitment, we’ve launched Koddi Academy, a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, to deepen your expertise and stay ahead in the evolving world of commerce media.
You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy.
Job Summary
Koddi is a global commerce media technology company helping the world's largest digital marketplaces monetize their audiences through industry-leading advertising platforms. As Partner Success Manager you will be the primary relationship owner for a portfolio of Koddi's top regional advertisers and agencies — driving adoption, performance, and long-term partner value across the APAC market.
This is a high-ownership role with regional scope. You'll work directly with advertisers to design and manage programs, analyze performance data, and collaborate across global teams to bring new solutions to market.
What You'll Do
- Manage and grow a portfolio of key APAC advertiser and agency relationships
- Meet regularly with clients to review performance, share insights, and deliver strategic recommendations
- Design and manage regional partner programs that drive spend growth and platform adoption
- Coordinate end-to-end program delivery across internal teams — planning, documentation, and stakeholder updates
- Analyze campaign data to identify trends, resolve issues, and support data-driven decisions
- Act as the voice of the partner inside Koddi — surfacing feedback to shape product and commercial strategy
- Collaborate with global product and delivery teams to resolve partner challenges and launch new solutions
What You'll Bring
- Fluency in Japanese, Korean, Mandarin Chinese, or Cantonese Chinese (required)
- Strong written and spoken English communication skills
- 2+ years in partner success, account management, client success, or digital advertising operations
- Knowledge of digital advertising — paid search, display, sponsored listings, or e-commerce media
- Proficiency with data and operations tools such as SQL, Salesforce (SFDC), or ZenDesk
- Strong analytical mindset — able to interpret data and translate it into clear recommendations
- Self-motivated and organized with the ability to manage multiple programs simultaneously
- Bachelor's degree in Business, Advertising, Operations, or a related field — or equivalent experience
Skills
Advertising OperationsCampaign AnalysisCantonese ChineseCross-functional CoordinationData AnalysisData-driven Decision MakingDisplay AdvertisingE-commerce MediaEnglish CommunicationJapaneseKoreanMandarin ChinesePaid SearchPerformance AnalysisProgram DesignSalesforce (SFDC)Sponsored ListingsSQLStakeholder ManagementZendesk
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