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Parts Associate - Team Mancuso Powersports North

HoustonOn-siteFull-time

AI Summary

A parts associate greets customers, supplies motorcycle/ATV/UTV parts and accessories, processes cash and card payments, conducts inventory counts, maintains displays and mailing lists, and supports service technicians at a motorsport dealership.

About this role

Parts Associate - Team Mancuso Powersports North

Team Mancuso Powersports is a group of seven high-volume franchised  motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands   We employ  enthusiastic, motivated people in Sales, Service, Parts, and Apparel.  We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.

Responsibilities:

·         Greet customers immediately in a professional and friendly manner.

·         Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.

·      Point out any sales, specials, or new merchandise to customers.

·      Accept cash and credit card payments for merchandise purchases.  Keep cash register accurate.

·      Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)

·      Ensure merchandise displays are stocked, clean, and appealing to customers.

·      Maintain updated customer mailing lists.

·      Become familiar and efficient with all phases of the computer system required for P&A management.

·      Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.

·      Assist service technicians in determining parts and accessories requirements for individual jobs.

·      Recommend related parts which may be required for a job.

·      Supply cost of parts information on repair orders.

·      Update inventory control system and parts catalogue.

·      Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.

 


Prerequisites:

• Outstanding customer service skills
• Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV
• Valid driver's license 
• Ability to work Tuesday through Saturday -- minimum of 8-hours per day

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

ATV PartsComputer SystemsCustomer Mailing ListsInventory ManagementMotorcycle PartsP&A ManagementPOsUTV Parts

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