Posted 3 months ago
Parts Counterperson
AI Summary
A Parts Counterperson sells and invoices parts to wholesale and retail customers, assists with part selection, provides technicians with parts, answers phones, quotes prices, and sources parts from aftermarket vendors.
About this role
Parts Counterperson
Rush Truck Centres of Canada (formerly Tallman Group) offers a wide range of premium commercial truck and trailer brands, all makes parts and service, collision repair and lease and rental from 14 locations in Ontario. Rush Truck Centres of Canada is a part of the largest dealership network in North America through its affiliation with Rush Enterprises allowing our cross-border transportation customers to receive unrivaled support no matter where they are.
Rush Truck Centres of Canada employs more than 500 people throughout its organization and is recognized as a Platinum member of Canada’s Best Managed Companies.
Parts Counterperson
We are currently looking for a Parts Counterperson for our Ottawa East location:
2716 Sheffield Rd Ottawa Ontario K1B-3V9
Reporting to the Parts Manager, Parts Counterperson’s responsibilities will include selling parts to all available customers, over the retail counter, through the shop, or on the telephone.
Responsibilities:
- Sell and invoice parts to wholesale and retail counter customers.
- Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
- Provide technicians with parts accurately and efficiently.
- Answer telephones and provide quotes to customers.
- Source parts from aftermarket vendors.
- Periodically audit inventory to verify inventory quantities are correct.
- Comply with all relevant Health and Safety, and Environmental policies and procedures.
- Expected to have a positive attitude and promote a healthy work environment.
- Assist in other areas of Parts Department as required; cores, shipping and receiving.
- Other related duties as assigned.
Benefits:
- Competitive wages
- Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plan.
- Retirement Benefits Program
- Career education training
- Incentive Plan
- Annual boot allowance
- Family oriented team environment
- Career advancement opportunities
Requirements:
- Completion of Secondary School Diploma or equivalent
- Parts Technician certificate, an asset.
- Previous experience in Heavy Truck or Automotive Industry is preferred.
- Rotating Saturday shift schedule including days and afternoons.
- Excellent customer service skills.
- Strong customer focus.
- Good communication skills and work attitude.
- Good computer skills - working knowledge and experience with ADP/CDK software an asset.
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.
We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.
Skills
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