PATH Case Manager- 11008

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

· Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

· Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

· Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

· Achieving excellence through continuous quality assurance, innovation and professional development.

· Using resources judiciously and effectively.

This position works as a member of the PATH team to assist clients experiencing or at risk for experiencing homelessness in working towards client identified goals such as attaining needs such as housing, public benefits, legal assistance, medical/mental health/substance treatment referrals, identification, and other needs related to transitioning from homelessness. This position works collaboratively with the behavioral health clinicians on the PATH team to offer an integrated supportive approach when working with clients. This position develops working relationships within and outside of the organization to improve client access to needed services.

The effective date for your benefits will be the first of the month following your date of hire.

• Works as a member of the PATH team to provide face-to-face services to individuals experiencing homelessness (or at risk of experiencing homelessness) which at times, may require meetings outside of the office. Assists clients in recognizing and defining their own goals, inform them of available services and help them access goods, services, financial benefits, ID’s, housing, and other needs.
• Works collaboratively with homeless service providers in the community and CCH programs to provide optimum coordination, communication and continuity of services.
• Provides supportive services to clients from a trauma-informed, culturally humble lens.
• Advocates for the needs of individual clients as well as systemic change, whenever needed for the overall benefit of people experiencing homelessness.
• Builds relationships with clients with the goal of housing, benefits and other resources needed to end clients’ homelessness.
• May transport homeless individuals using a CCH vehicle or an approved personal vehicle.
• Accepts referrals from CCH staff and other agencies and works collaboratively with staff of all agencies to provide high quality service.
• Meets with clients through a integrated intake process and sets individual appointments with clients ongoing as needed.
• Completes all necessary documentation and electronic data entry requirements in both HMIS and EHR in a timely manner and in compliance with all relevant HIPAA regulations.
• Assesses client needs, develops short and long-term service and treatment plans.
• Coordinates on-going clinical and case management services to individuals.

Education: High School Diploma or GED required. Bachelor's degree in psychology, Social Work, Human Services, Criminal Justice preferred.

A combination of education and experience may be substituted for position requirements on a case-by-case basis.

Experience: 1-2 years of experience working with a diverse population who are experiencing mental health challenges, particularly those individuals diagnosed with serious and persistent mental illness (SPMI) preferred.

Experience working with individuals experiencing homelessness, mental health challenges, or substance use disorders preferred.

Strong understanding of housing first principles, trauma-informed care, and harm reduction strategies.

Excellent interpersonal and communication skills, with the ability to build trusting relationships with residents.

Ability to manage a diverse caseload, prioritize tasks, and work independently while also being a team player.

Proficiency in Microsoft Office Suite.

Knowledge of local housing resources, benefits programs, and social service agencies preferred.

Bilingual or multilingual skills are preferred.