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Patient Access Representative

Saint Luke's East Hospital | 100 NE Saint Lukes Blvd | Lees Summit | MORemotePart-time

AI Summary

Conducts patient interviews to collect demographic, financial, and insurance information; verifies eligibility and benefits; processes payments and referrals to financial resources.

About this role

Job Description​

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience:

1 year

Job Details

PRNSwing (United States of America)

Skills

Benefits VerificationComputer SkillsCritical ThinkingFinancial CounselingInsurance TerminologyLines Of CreditMultitaskingPatient Eligibility VerificationPayment PlansPayment Processing

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