Patient Access Representative PRN

Overview

RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.

RiverView is an Equal Employment Opportunity employer.

Responsibilities

Patient Access Representative - PRN

Location: Crookston - Main ClinicSchedule: PRN (On-Call - as needed)Clinic hours: Monday-Friday 7 AM - 7 PM

Pay Range: $20.46 - $26.47/per hour (DOE)

Job Status: Non-Exempt/Hourly, non-benefitted position

River View Health has an opening for a (PRN - as needed) Patient Access Representative – Main Clinic. This position would cover shifts between 7am – 7pm. in our Crookston location and may support our weekend rotation (flexible hours) based on need.

The Patient Access Representative:

• Answers phones and schedules patients for initial of follow-up appointments.
• Greets and registers patients while collecting and accurately entering all information required for visit.
• Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
• Performs insurance verification either real time or manual verification for eligibility.
• Performs point of service, collection of co-pays and other patient liability.
• Obtains signatures for all necessary documents.
• Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
• This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.

Qualifications

Required:

• Minimum two (2) years of customer service experience
• Ability to sit, stand or walk for long periods of time

Preferred:

• Experience in health care setting
• Proficiency with Microsoft Office
• Experience in Patient Access and/or Epic
• Basic knowledge of medical terminology, insurance

Competencies:

• • • Ensure accurate data entry for patient registration and scheduling
    • Ability to work effectively in a team environment