Patient Billing Representative

Overview

Patient Billing Representative

Pay starting at $17.50/hr

What do you get working for Select Medical?

• Career Advancement opportunities when meeting the metrix
• Competitive benefits and PTO
• Eligible for referral bonuses and performance bonuses
• Thorough orientation program
• Team-oriented, fast-paced environment

What are we looking for?

• Can you multitask effectively in a fast-paced environment?
• Do you have strong computer skills, including Microsoft Office and research tools?
• Is your work history stable, with long-term roles and minimal unexplained gaps?
• Do you have experience in healthcare or supporting patients from a billing or administrative background?
• Are you able to prioritize tasks and manage competing deadlines?

The Patient Billing Representative, Level 1 is responsible for the daily billing process to ensure that payors are receiving accurate and timely claims. They are responsible for completing projects and problem-solving known issues.

Responsibilities

• Reviews admission documents and verifies that information in HMS is consistent with the information on the admission forms.
• Processes the daily billing, assuring that all claims are billed within 24 hours of placement into the clearinghouse database.
• For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy utilizing all contract tools at admission, discharge and set intervals for in-house accounts.
• For Medicare accounts, bills Medicare Secondary Payor (MSP) accounts identified on MSP spreadsheet and follows up on the accounts until they are finalized.
• Resolves late charges in accordance with the Late Charge Policy.
• Verifies, utilizing website and/or phone, that the insurance company is in receipt of the bill no later than 10 days after the billed date.
• Follows up weekly on billed accounts for 35 days post-bill date or until payment is issued, whichever is first.
• Reviews various billing reports and communicates to appropriate facility staff and management any identified issues on the reports.
• Accurately documents HMS on any and all activity completed in a patient account.
• Communicates with billing and collection staff issues that are identified with insurance carriers.
• Supports the mission/core values and direction of Select Medical both within the CBO and throughout the organization.
• Performs any additional duties and projects as assigned by the CBO management team.

Qualifications

Required:

• High school diploma or equivalent required.
• One year of customer service experience – Retail/Hospitality/Banking/Healthcare

Preferred:

• Healthcare billing experience preferred.
• Computer Skills
• Microsoft Office: Outlook, Word, and Excel.
• Ability to work with multiple programs simultaneously.
• Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
• Professional Skills:
• Accuracy and attention to Detail
• Organized
• Good time management skills in order to meet deadlines.
• Ability to multitask
• Ability to work independently and as part of team to reach a mutually established goals.
• Flexible and open to change
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Previous experience in metrics based role, where production/quality standards are upheld.

Additional Data

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough paid orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.
• No Required Weekends

Working Conditions/Physical Demands:

• Office Environment
• Sitting for extended periods of time
• Ability to lift weight up to 35 lbs.

Equal Opportunity Employer/including Disabled/Veterans