Posted 3 months ago
Patient Care Coordinator
AI Summary
Coordinates patient care activities and serves as the first point of contact for patients and families, managing appointments, registrations, and workflow improvements in a healthcare setting.
About this role
Patient Care Coordinator
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
This position is responsible for creating the first impression of the Hospital's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Qualifications
HS Education – Required
Healthcare and customer service experience – Required
Experience scheduling patient appointments and/or registering patient information with knowledge of insurance in a practice(medical office) management system-High desired
Equivalent combination of education and one year experience- Highly desired
Must be flexible to work various shifts and locations-Required
Good telephone and computer skills-Required
Knowledge of medical terminology preferred-Required
Ability to use appropriate computer applications- Required
Excellent public relations and communicatoins skills - Required
HUC,Clinic Coordinator or Front Desk experience is comparable - Required
Additional Information
Are you an experienced Patient Coordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!
Skills
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