Posted 6 months ago
Patient Care Executives (Telecallers)
AI Summary
Patient Care Executives (Telecallers) handle incoming and outgoing calls for patient inquiries and follow-ups, assist with patient registration, resolve queries and escalations, and promote company services.
About this role
Job Opportunity: Patient Care Executives (Telecallers)
Agents – Sales, Registration & Escalation Department
(20 Openings)
Join the dynamic team at Vaidban Ayurved Bhawan, a trusted name in Ayurvedic healthcare across India!
🏢 Company Details
Vaidban Ayurved Bhawan
Head Office:
E-260, 5th Floor, Fair Tower, Sector 74, Mohali, Punjab – 160055
Tasks
💼 Position Details
Role: Agents – Sales, Registration & Escalation Department
Shift: Rotational
Working Days: 6 days/week
Week Offs: 4 rotational offs per month
✅ Eligibility Criteria
🎓 Education: Degree or Diploma in any field (Mandatory)
🗣 Language Requirements:
Punjabi: Fluent (Mandatory)
English: Preferred
Requirements
✅ Eligibility Criteria
🎓 Education: Degree or Diploma in any field (Mandatory)
🗣 Language Requirements:
Punjabi: Fluent (Mandatory)
English: Preferred
- Handle incoming and outgoing calls for patient inquiries and follow-ups
- Assist with registration of new patients
- Resolve patient queries and escalations in a professional manner
- Promote company services and products during calls
- Maintain accurate records of all interactions in the system
- Support the sales team in achieving targets and KPIs
