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Patient Services Representative

Burnsville, North Carolina, United StatesRemoteFull-time

AI Summary

A Patient Services Representative at Mountain Community Health Partnership handles patient check‑in/check‑out, answers phone calls, collects and scans documents, verifies insurance, collects payments, schedules appointments, and supports clinic operations across MCHP facilities.

About this role

Mountain Community Health Partnership is seeking a full-time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need.

Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents.
- Answering the telephone in a pleasant and informative manner.
- Collecting appropriate paperwork and patient information.
- Faxing patient information to outside entities.
- Setting up appointments.
- Verifying insurance coverage and collecting monies due.

Qualifications:
- High school diploma or equivalent.
- 1 year of medical office experience, preferred.
- Knowledge of basic phone etiquette.
- Basic computer skills.
- Ability to understand medical terminology.
- Ability to effectively communication with Hispanic speaking patients, preferred.


Benefits:
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off

Skills

Appointment SchedulingBasic Computer SkillsDocument ScanningFaxingInsurance VerificationMedical TerminologyPhone EtiquetteSpanish

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