Patient Services Specialist

RESPONSIBILITIES

• Handles most clerical duties associated with a medical clinic.

• The job ofPatient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers inperforming every job duty of a PSS at all times.

• All employees hired for thePatient Services Specialist position will be expected to learn and perform all duties of all front office stations.

• Due to the different AON office layouts, the person doing the named station that day or week may not perform some of the listed job duties.

QUALIFICATIONS

• Experience in the healthcare field is highly preferred.

• Attention to detail with strong ability to multitask.

• Excellent interpersonal skills.

• Strong communication skills with a wide variety of personalities.

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