Patient Services Specialist - University

AtOrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolinahas 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are currently searching for a Patient Services Specialist to work with ourOrthoCarolinateam at our University location.

ThePatient Services Specialistgreets patients, prepares forms, collects,verifiesand enters patient information into EPIC necessary for thetimelyandaccurateprocessing of patient claims.

Essential Functions:

• Prepares paperwork necessary for thepatientvisit.

• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,

• Collection of co-payments/co-insurance and balances due.

• Follows the process for release of medical information and FMLA/disabilityformscompletion asrequested.

Skills and Abilities:

• Excellent customer service skills

• Working knowledge of insurance

• Epic/EMR background a plus

• Medical terminology

Qualifications:

• High school graduate and/or associate or bachelor's degree

• Prefer minimum of one year experience inmedicalclinic setting.