Peer Support Counselor

SHIFT: 7 am — 3 pm, 4 pm — 12 pm, Monday through Friday

During Weather Emergencies & Holidays: 10 AM – 2 PM, 6 PM – 12 AM

REPORTS TO: Peer Outreach Supervisor

JOB RESPONSIBILITIES

Responsible for engaging potential clients at various locations, including on the street, and performing assessments and/or recording client contact information in a funder-required database.

Responsible for evaluating and communicating concerns that may interfere with providing Peer Outreach Support and conducting services promptly per program and organizational guidelines.

Responsible for engaging clients at various locations, including on the street, and recording relevant information (i.e., full name, SS#, DOB, etc.).

Responsible for transporting clients to and from shelters, recovery houses, clinics, detoxification centers, DPA offices, etc.

Responsible for assisting clients in finding shelter placement and referring clients to resources that provide showers, meals, clothing, and health examinations.

Responsible for seeing new clients twice a month and previous clients once a month and updating information in the funder-required database.

Responsible for referring clients to outpatient treatment facilities and making referrals to DPW, Social Security Administration, PHA, OSHA, etc., per the medical insurance guidelines.

Responsible for reporting vehicle maintenance needs to supervisors and maintaining daily travel log activity.

Participates in general staff meetings, program and departmental meetings, and training as directed and needed.

Perform related work as required.

QUALIFICATIONS:

High School Diploma is required.

At least one (l) year of training and/or experience in homelessness, shelter management, clean/sober addiction, and outreach or substance abuse or an equivalent combination of education and experience.

At least 2 years of experience working in programs with residential facilities/properties and providing services to individuals who may have challenges that include homelessness, substance abuse, mental health, or other barriers to self-sufficiency.

Must be well organized, detail-oriented, task-driven, and able to work independently and set daily priorities.

Must possess strong verbal and written communication skills.

Must have a valid driver's license and motor vehicle record.