People Assistant

Key Responsibilities

• Act as a first point of contact for routine queries into the People inbox, escalating sensitive or complex matters appropriately
• Preparing accurate offer letters and contracts and standard changes to employee terms
• Assisting with onboarding processes, Rise pathway administration and the organisation of day-one inductions
• Assist with the coordination of employee and partner benefits schemes, including employee awards and gifts
• Assisting with offboarding administration and leave calculations
• Supporting wider administrative activity across People Operations as required and covering for People Coordinator.

• Accurate data management on Rippling (HRIS), Learn (LMS) and HR trackers, including joiner, leavers and changes administration
• Assist with reporting and handling employee data confidentially and in line with internal processes and data protection expectations
• Supporting monthly payroll preparation
• Identifying opportunities to improve templates, trackers and administrative processes to support a smoother employee experience.

• Administration and logistics of training courses and learning and development processes, including diary management
• Administrative support for annual appraisal, promotion and salary review processes.

Skills, Knowledge & Expertise

• Strong administrative experience, ideally with around 2 years in a HR or People Operations role
• Exceptional attention to detail and the ability to accurately input, manage and maintain data and e-filing
• Ability to manage own workload and time efficiently, while working at pace
• Ability to proactively support others in a busy team environment
• Strong sense of initiative, with the confidence to raise issues when necessary
• Excellent communication skills, including dealing directly with internal stakeholders and new joiners when required
• Experience using Excel, Microsoft Word and Outlook, with confidence working across HR systems, trackers and process-driven administration
• Awareness of employment law would be beneficial
• Experience within a professional services environment is helpful but not essential.