Phone Sales and Support Representative (Outbound)
Central Luzon, PhilippinesRemoteFull-time
AI Summary
Outbound phone sales representative who welcomes new customers, processes orders, and handles basic billing while supporting a golf-themed audience from a remote home office.
About this role
Are you a smooth talker with a knack for sales and a burgeoning interest in the game of golf? We are a relaxed, supportive company looking for a reliable Full-Time Phone Sales Representative to join our tight-knit team.
In this role, you won't just be "dialing for dollars"—you’ll be the voice of our brand, welcoming new customers, and helping them get the most out of their experience with us.
What You’ll Be Doing
- The Warm Welcome: Make outbound calls to new customers to welcome them to the brand and introduce them to additional products they’ll love.
- Closing the Deal: Take inbound calls to process customer orders accurately and efficiently.
- Support & Billing: Act as a helpful guide for basic billing inquiries and account questions.
- Tech Stack Mastery: Navigate daily tasks using ** Aloware** (Phone), ** HelpScout** (Email), ** CheckoutChamp** (CRM), and the standard Google/Microsoft suites.
Who You Are
- An Experienced Pro: You have ** 2+ years of sales experience** and a proven track record of hitting targets.
- A Communicator: Your English communication and customer service skills are top-tier.
- Reliable & Trustworthy: You show up, do great work, and can be trusted to handle customer data with care.
- A Team Player: You thrive in a collaborative environment and support your peers.
- Golf Curious: You don't need to be a pro yet, but you must have a ** willingness to learn the game of golf** to better connect with our audience.
Your Home Office Setup
To succeed in this permanent WFH role, you must meet the following technical requirements:
- Hardware: Computer with at least ** 4GB RAM **.
- OS: Windows or macOS.
- Internet: Minimum ** 50 Mbps** with a reliable backup connection.
- Gear: Noise-canceling headset and a working camera.
- Environment: A quiet, professional workspace.
Compensation & Perks
We believe in taking care of the people who take care of our customers.
- Base Salary: $600 USD / Month.
- Monthly Incentives: Performance-based bonuses starting at $350+.
- Growth: Yearly performance appraisals and salary reviews.
- Benefits: 13th-month pay included.
- Culture: Permanent WFH in a relaxed company culture that prioritizes team support and well-being.
Skills
AlowareCameraCheckoutChampCRMCustomer ServiceData HandlingGoogle WorkspaceHeadset With MicrophoneHelpScoutHigh-speed InternetInbound/outbound CallingMacOSMicrosoft 365OutReachPhone SalesWindows
