Piercer

New YorkOn-site$24–$33/hr

AI Summary

Performs ear piercing services in a Studs studio, delivering safe, precise piercings while acting as a brand ambassador who guides clients through their in-studio experience and sales.

About this role

Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.

Based in New York, NY, the Piercer will report to the Studio Manager and will execute piercing services within the Studio. You will be the ultimate ambassador of the brand by building and driving every aspect of the client’s experience in our Studio.

Hourly Rate:

After passing the trial period, Piercers make $33.65/hour, plus tips
During the trial period, Associate Piercers make $24/hour, plus tips

Key Responsibilities:

REVENUE

Financial Acumen
- Embodies our performance-oriented culture by meeting and exceeding expectations and targets
- Delivers a smooth piercing at a perpendicular angle with a gentle transition and has the ability to expertly troubleshoot in the procedure
Service Oriented
- Serves as a brand ambassador: educates clients on the unique Studs’ experience in the Piercing Room and Earbar™ through our selling cycle
- Delivers confident, clear, and professional communication with clients during their entire Studs’ experience
- Identifies and escalates client feedback to improve the overall client experience

OPERATIONS

Decision Quality & Execution
- Leverages Studs’ policies and resources in decision making
- Balances analysis, experience, and integrity when making decisions for the overall business
Optimizes Work Processes
- Be well versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met
- Shows consistent and detailed record keeping including all maintenance, sterilized inventory and tools
- Aids in directive execution to successfully meet deadlines

TALENT

Integrity
- Prioritizes Studio compliance and is accountable to standard operating procedures and company policy
- Admits mistakes and is not afraid to escalate when help is needed
- Lives out our Core Values
- Shows consistency by providing best in class service to everyone in the Studio
- Provides solutions-oriented feedback and is open-minded to receiving it

Requirements:

1 year experience with needle piercing, experience working with both internally threaded and push-pin jewelry
Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
Must have at least 4 days of availability, inclusive of Saturday and Sunday. Excluding approved unscheduled time away.
Must be able to stand for 8+ hour shifts
Must pierce a minimum 18 appointments a day
Must be able to visually inspect ear anatomy to execute advanced piercings
Must be able to deliver piercings with a steady hand
Must be able to lift 20 lbs
Must be able to handle chemicals safely
Driven, creative problem solver that consistently acts with integrity and speaks up
Owner’s mindset, with the ability to approach feedback and problems with a positive attitude.

Benefits & Perks

Paid Safe & Sick Leave Accrual
FSA Health and Commuter Tax-Advantaged Accounts
401(k) Retirement Savings Plan
Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Click here for the Studs Privacy Notice for California Applicants.

Skills

Aseptic TechniqueChemical Safety HandlingClient EducationEar Anatomy AssessmentInternally Threaded JewelryInventory ManagementNeedle PiercingPush-pin JewelryRecord KeepingSterilization