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Plastic Labs - Forward Deployed EngineerdeCircle · New York

Plastic Labs - Forward Deployed Engineer

New YorkOn-site$190k–$235k

AI Summary

Owns enterprise customer relationships end-to-end for an AI memory infrastructure product, managing deal flow, building demos, embedding with customers post-sale, and feeding insights back to the engineering team.

About this role

Source: Paraform - https://www.paraform.com/share/plastic-labs/cmt95p9s3001m0djrbr4vvj65

Compensation: $190,000-$235,000 base + competitive equity. Relocation support $5K.

Location: Williamsburg, Brooklyn, NY (Domino Sugar Factory) - on-site 5 days/week. Visa: not open to any visas (US citizen / Green Card).

About this role

Forward Deployed Engineer with 3+ years of experience to own enterprise customer relationships end-to-end, from pre-sales demos to post-sales integration, for Honcho, Plastic Labs' AI memory and identity infrastructure. First dedicated FDE at a fast-growing neolab (50x developer growth in 3 months) that trains its own models and is the #1 trusted memory provider in the agentic AI ecosystem.

What will you be doing?

  • Manage enterprise deal flow end-to-end: triage inbound, move customers through the pipeline, deliver on commitments

  • Build demos and collateral (slide decks, one-pagers, reference integrations) tailored to each customer's vertical and use case

  • Embed with customers post-sale: audit their codebases and build Honcho integrations directly

  • Educate enterprise customers on agentic engineering mental models and how to leverage Honcho

  • Feed customer friction and insights back to the dev team to improve the product

Tech stack

Python, FastAPI, TypeScript, JavaScript, SQL, REST APIs, Docker, Kubernetes, AWS, GCP, LLMs, Agentic Frameworks

About Plastic Labs

Engineering-driven AI lab (ML + cognitive science) building Honcho, open-source continual-learning infrastructure for AI memory and identity modeling; trains proprietary models for theory-of-mind identity inference. Backed by Long Journey Ventures, Four Rivers Group, Mozilla Ventures, Greycroft, Betaworks, Differential Ventures, Variant. ~15 people, founded 2023, $9M total funding, Brooklyn.

Requirements

  • 3-5 years with a solid software engineering foundation, ideally moving into customer-facing work

  • Comfortable owning pre-sales demos through post-sales integration

  • Python/FastAPI, TypeScript/JavaScript, SQL, REST APIs; Docker/Kubernetes, AWS/GCP; LLMs and agentic frameworks

  • High-agency autodidact; generalist

  • US citizen or Green Card holder (no visa sponsorship); 5 days in office in Williamsburg, Brooklyn

Skills

Agentic FrameworksAWSDockerFastAPIGCPJavaScriptKubernetesLLMsPythonREST APISQLTypeScript

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