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Golden Eagle Casino logo

Posted 1 month ago

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Players Club Attendant

Horton, Kansas, United StatesRemoteFull-time

AI Summary

Greets guests, enrolls them in the Players Club, issues tickets and comps, and supports event promotions and guest services at a casino.

About this role

*** $600 sign on bonus currently in effect for all new hires! ***

Summary:


  • Responsible for enrolling guests into the Players Club, issuing tickets to events, and printing guest comps.


Essential Duties and Responsibilities:


  • Greets all guests promptly at Players’ Club area


• Actively offers enrollment into Players’ Club tracking system and explains the benefits and/or rewards they can receive


• Issues meal, show, and gift “comps”


• Promotes entertainment events and assists with changing signs, marquees, and messages on EGDs


• Tracks player activity via the current players’ club tracking system


• Sells and issues tickets for various events and conducts Gift Shop sales


• Completes all paperwork associated with Gift Shop and ticket sales


• Assist guests at Coat Check


• Conducts all gaming floor promotions and assists with poker and blackjack tournaments


• Greet buses and distribute vouchers to bus patrons


• Maintains a clean and organized workstation and Players’ Club area


• May work in the Marketing office to assist with other marketing projects as requested


• May work parades and other events off site


• May work in entertainment center for VIP parties, meeting, etc.


• May perform other duties as assigned and/or related to Players’ Club Attendant duties


General Qualifications:


  • Ability to enter data via a computer terminal. Friendly, outgoing personality.


• Ability to perform cash/check/credit card sales transactions.


Education and/or Experience:


  • GED or High School Diploma


• Previous customer service experience preferred.



Skills

Cash/check/credit Card ProcessingData EntryEGD Sign/marquee MessagingEvent PromotionGift Shop POSPlayers Club Tracking SystemTicket Sales

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