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Posted 16 days ago

Plumbing AssociateJDI · Port Hawkesbury

Plumbing Associate

Port HawkesburyOn-sitePart-time

AI Summary

Helps customers identify needs and select plumbing products for their projects, driving sales through product knowledge, suggestive selling, quotes and resolving customer issues.

About this role

As a Plumbing Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements, to solve customers' problems and enhance their shopping experience.

Qualifications

  • Excellent communication and team player 
  • Sales and customer service experience
  • Possess a high level of attention to details 
  • Ability to lift 55 lbs.
  • Ability to workdays/evening/weekends (rotating shifts) 
  • Ability to learn and operate the applicable computer system (D635) used to process orders 
  • Grade 12 diploma or equivalent considered an asset

Responsibilities

  • Drive sales through engagement of customers, suggestive selling, and sharing product knowledge 
  • Clarify and understand customers’ needs and take them to the best solution for their projects. 
  • Maintain knowledge of current sales and promotions
  • Take initiative and confidently direct customer interactions 
  • Produce quotes, material lists and follows up
  • Demonstrate high standards of safety and customer service  
  • Resolve customer challenges quickly and efficiently. 
  • Continually learn about products and market conditions

Skills

Attention To DetailCustomer ServiceD635 Order SystemMaterial ListsOrder ProcessingProduct KnowledgeQuote PreparationSalesSuggestive Selling

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