Polish and English Content Moderator

Patrique Mercier Recruitment FR is thrilled to present an opportunity for a Polish and English Content Moderator. In this vital role, you will be responsible for ensuring the quality and safety of user-generated content by reviewing submissions in Polish and English. Your contributions will help maintain a positive online environment while upholding community standards across platforms. This is an excellent opportunity for individuals passionate about online communities and content integrity.

Key Responsibilities

• Review, moderate, and evaluate user-generated content to ensure compliance with community guidelines.
• Respond to user inquiries related to moderation and provide insights regarding content policies.
• Identify harmful or inappropriate content and escalate issues as necessary to ensure user safety.
• Analyze content trends and user interactions to inform moderation practices.
• Collaborate with internal teams to develop and refine community standards and guidelines.
• Document moderation activities and maintain comprehensive records for reporting and performance feedback.
• Engage in training sessions to stay updated on best practices for content moderation and community management.

Requirements

• Fluency in Polish and English, with excellent written and spoken communication skills in both languages.
• Prior experience in content moderation, community management, or a related field is preferred.
• Strong understanding of online community dynamics and user engagement principles.
• Detail-oriented with strong organizational skills.
• Ability to address sensitive issues with professionalism and empathy.
• Familiarity with moderation tools and social media platforms is a plus.
• Strong analytical and problem-solving abilities to manage content-related challenges effectively.

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)