Portfolio Manager

On Q Property Management is looking for a full-time Portfolio Manager to join our team in Gilbert, AZ (or Dallas, TX)!

We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees to maximize their job satisfaction by contributing their ideas, input, and innovation. This is a 100% in-office role so we can maximize the collaboration that is a foundation to our culture! One of the most important characteristics of our team is that we love what we do! On Q PM is a place for amazing people to work hard and be rewarded for hard work.

In this dynamic role, you will assist homeowners by answering questions, identifying solutions, and ultimately enrolling them as clients with On Q Property Management.

Job Responsibilities:

• Contact potential clients through leads
• Qualify each new homeowner lead and set appointments
• Manage daily appointments with homeowners and appropriately follow up with prospects throughout the signup process
• Leverage customer service skills to cultivate prospective homeowners and understand their needs
• Build superior rapport with clients
• Present and sell company products and services to new and existing customers
• Reach (and exceed) key performance indicators (KPIs)
• Collaborate with internal teams to ensure a smooth onboarding experience
• Develop and maintain strong relationships with customers and colleagues
• Other duties as assigned

Job Requirements:

• Active AZ or TX Real Estate License
• Valid Driver’s License and a qualifying Motor Vehicle Record (MVR)
• Excellent written and verbal communication skills
• Customer Service Champion
• Strong multitasking, prioritization, and organizational skills
• Ability to thrive in a fast-paced environment
• Ability to adapt to new technology, software, and systems swiftly
• 1+ year(s) of experience in a sales, coordination, or dispatch role
• Understanding of Tenant and Fair Housing Laws