Posted 5 days ago
Portuguese Speaking IT Customer Experts - Work In Athens, Greece
AI Summary
Provides expert technical support and troubleshooting for software and hardware inquiries in the IT industry, representing global technology brands and ensuring high customer satisfaction.
About this role
Portuguese Speaking IT Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations. We specialize in facilitating seamless career transitions for high-caliber professionals seeking prestigious jobs in Greece and beyond.
Job Overview
We are currently looking for motivated individuals to join our team as Portuguese Speaking IT Customer Experts in Athens. This Portuguese Speaking IT Customer Experts position in Greece is designed for tech-savvy candidates who are eager to advance their careers within the thriving Information Technology sector while enjoying the Mediterranean lifestyle.
Key Responsibilities
- Provide expert technical support and troubleshooting for software and hardware inquiries in the IT industry.
- Maintain high levels of customer satisfaction while representing global technology brands.
- Document and resolve IT-related tickets with precision and efficiency.
- Collaborate with international cross-functional teams to ensure seamless service delivery.
- Stay updated on the latest IT trends and product releases to provide informed guidance.
- Ensure all interactions follow strict security and data protection protocols standard in the IT sector.
- Escalate complex technical issues to the appropriate engineering or development departments.
Requirements
- Native or fluent Portuguese (spoken and written).
- Proficiency in English for effective communication within our international work environment.
- Valid EU passport (mandatory).
- A keen interest or background in the Information Technology (IT) industry.
- Excellent analytical and problem-solving skills to manage IT service requests.
- Strong interpersonal skills and a commitment to delivering premium support.
Benefits
What We Offer
- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training programs to excel in the IT industry.
- Health Insurance and additional benefits.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Monthly Performance Bonus.
- And Much More...
Life in Greece
Embarking on one of the many available Portuguese-speaking jobs in Greece offers more than just professional development; it is an invitation to experience an unmatched lifestyle. With its legendary sunshine, historic culture, and vibrant social scene, Greece provides a perfect backdrop for a balanced life, allowing you to enjoy your off-hours exploring world-famous archaeological sites or relaxing on stunning beaches.
Moving to a new country is a breeze with our comprehensive support system, ensuring you settle into the culture of Greece comfortably. From the world-class gastronomy to the warm, welcoming local community, those who relocate for this Portuguese Speaking IT Customer Experts position in Greece find that they are not just starting a job, but building an incredible life in the heart of the Mediterranean.
How to Apply
If you are ready to take the next step in your IT career and join a top-tier firm, we invite you to click Apply Now and submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.
Skills
Explore related jobs
More jobs at Mercier Consultancy Group
- MItalian Speaking Customer Service Agent For Imperial - Work Remote In GreeceGreece
- MItalian Speaking Customer Service Agent For Mercedes - Work Remote In GreeceGreece
- MItalian Speaking Customer Service Agent For Dyson - Work Remote In GreeceGreece
- MItalian Speaking Customer Service Automotive Experts - Work Remote In GreeceGreece
- MItalian Speaking Customer Service Agent For Zenith - Work Remote In GreeceGreece
- MDanish Speaking Customer Service Agent - Work In Sofia, BulgariaSofia, Sofia City Province
Similar Troubleshooting jobs
Jobs in Athens
- FSenior IT Project Manager – Disaster Recovery & Cyber Resilience in PharmaFusion Consulting · Athens, Greece
- ADirector, Payment OperationsAylo · Athens, Greece
- I
Program Manager - GreeceIceye · Athens - DSenior CX Insights AnalystDelivery Hero · Athens, Greece
- DPicker (efood market) - ΠεριστέριDelivery Hero · Athens, Greece
- FProduction PlannerFlora Food Group · Athens, Greece
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.