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Fox Rent A Car Inc. logo

Posted 1 month ago

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Position AR Collections B2B Officer

LisboaRemoteFull-time

AI Summary

The AR Collections B2B Officer collects overdue funds from customers using various collection techniques, legal claims, and outside collection services. They stratify collection activities, contact customers about overdue accounts, issue payment commitment letters and credit hold notifications, coordinate credit changes, process small claims court complaints, and maintain accurate payment status records.

About this role

Job Description

MAIN RESPONSIBILITIES of this Position:

The collection clerk position is accountable for collecting the maximum amount of overduefunds from customers, which may include a variety of collection techniques, legal claims, andthe selective use of outside collection services.

Key Areas of Responsibility

▪ Stratify collection activities to maximize cash receipts

▪ Contact customers regarding overdue accounts and determine reasons for non-payment ▪ Issue payment commitment letters

▪ Issue credit hold notifications

▪ Coordinate customer credit changes

▪ Process small claims court complaints

▪ Maintain accurate records about the customer payment status

Key Skills

Minimum High School diploma

▪ AR or Collections skills & background will be an asset

▪ Good Knowledge of Google and Microsoft tools (Excel is required)

▪ Experience of working with Oracle Financial Applications is a plus

▪ Good written and verbal communication skills

▪ High language skills: English and German Or French Native

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

Skills

Accounts ReceivableCollectionsCredit Hold NotificationsExcelGoogle ToolsMicrosoft ToolsOracle Financial ApplicationsPayment Commitment LettersSmall Claims Court

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