
Posted 22 days ago
Position
AI Summary
Manages the hotel's Food & Beverage department, including the restaurant, bar, room service, and events, ensuring service excellence, guest satisfaction, operational efficiency, and achievement of financial objectives.
About this role
About Olala!
Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide.
Since 1996, we have built a presence in 17 cities worldwide, combining global expertise with local insight. Our mission is to deliver smart, technology-driven, and design-forward accommodations that meet the needs of today’s traveler while upholding the highest standards of service.
Your role
Responsible for the overall management and coordination of the hotel’s Food & Beverage department, including the restaurant, bar, room service, and events, ensuring service excellence, guest satisfaction, operational efficiency and the achievement of the department’s financial objectives.
Your Journey
Oversee and manage all F&B operations, including the restaurant, bar, room service and events.
Ensure compliance with quality, service, hygiene and food safety standards.
Lead, motivate, and develop the F&B team, including recruitment, onboarding and staff training.
Manage the department’s P&L, budgets, costs and key performance indicators (KPIs).
Monitor sales, costs, inventory, and losses, continuously identifying opportunities to improve operational efficiency and increase revenue.
Develop, implement and monitor operational procedures and standards (SOPs).
Continuously monitor guest satisfaction, manages feedback and promptly resolve complaints.
Work closely with the Executive Chef to maintain product quality, develop menus and optimise the F&B offering.
Manage supplier relationships and contribute to contract negotiations and optimisation.
Oversee the daily operations, ensuring compliance with standards of presentation, cleanliness, organisation and service.
Maintain effective collaboration with all hotel departments and actively contribute to achieving the company’s objectives.
For us, every day is filled with purpose.
What do you bring to your trip
Minimum 3 years of experience in an F&B management role.
Proven experience in managing P&L, budgets, and costs, including food cost, beverage cost.
Strong leadership skills, with proven experience in team management and development.
Good command of English.
Flexibility to work varying schedules, including weekends and peak periods.
We look forward to receiving your application!
Diversity and Sustainability
At Olala! we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success.
Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.
For more information about Olala! visit Olala.com and to keep up to date with Olala! news, follow us on LinkedIn and Instagram!
Skills
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